| We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our team to help you:
Email:
For questions or assistance:
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We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
Online Form:
Please send any specific information about your request so we can direct it to the appropriate people:
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- Complaint Problem Suggestion Praise
What aspect of our business do you want to comment on?
- Web Site Company Products Store Employee (Other) Other:
Enter your comments in the space provided below:
Tell us how to get in touch with you:
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- Please contact me as soon as possible regarding this matter.
Telephone:
Support Center
1-773-527-7067
Monday to Friday 9:00am to 7:00pm (CST)
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.
FAX:
1-773-527-7067
Snail Mail:
Send your inquiries to:
Black Bear Real Estate Services, Inc
Elgin, IL
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